LITTLE ROCK, AR 72202
-Enters notes/special instructions needed for scheduling in the electronic medical record.
-Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
-Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
-Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
-Confirms patient s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed
-Previous experience working in an eye clinic a plus, but not required
-Able to use Microsoft Office and can learn medical EMR software
-Great customer service skills and ability to juggle multiple patients information
-Up to date on HIPPA practices and knowledgeable with medical terminology